All return/exchange requests shall be submitted to the Company along with your proof of purchase within 30 days from the purchase date. To be eligible for a return/exchange, the products must be unused and in the original condition and packaging as you receive it. All returns/exchanges will require a written preauthorization by the Company. Once your return is received and inspected, we will notify you of the approval or rejection of your refund or replacement. Once we approve your return and refund request, we will process your refund and issue a credit (or we will send you a replacements in the event of exchange). Please note that it can take 7 business days for the credit to be applied to your credit card depending on your credit institution’s policy. Notwithstanding anything to the contrary, only regular priced products may be refunded and products on sale are not eligible for refunds. And we only replace products if they are defective or damaged. Except that the products are defective or damaged, you will be responsible for shipping costs of returning your products. If you receive a refund not for the reason that the products are defective or damaged, the shipping costs are non-refundable and will be deducted from the refund.